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  John Salt Private Limited is hiring Technical Support Engineer



Job Profile



Candidate should have 1+ years of experience into international voice technical support
Skillset IT Service Desk with basic knowledge of OS, Browsers, Email, Networks, ISP and VPN
Java, C++, programming, SQL, Javascript skills preferred

Relevant Role At least 1 years in voice based international tech support
Broad knowledge of computer technology

Bachelor of Science Degree preferred
BCA in Computers, B.Sc in Computers, B.Tech/ BE in Computers
Comfortable working in shifts, and US time zone
Good written and verbal communication skills - must have

Roles and Responsibilities-

Managing day to day activities for CTO.
Proactive thinking, good listening skills.
Incredible analytical and logical thinking.
Will act as bridge between CTO, management and client.
Taking notes, tracking to-dos and following up on action items

Taking minutes during meetings
Research complex cases for resolution using knowledge bases, documentation etc.
Collaborate with Product Development Managers
Able to troubleshoot and solve urgent, complex, and critical problems
 




Work Experience

0 - 5 Year/s

Job Location

Hyderabad

Qualification

B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS

Skill Set

Technical Support, International Voice Process, IT Service Desk



Company Profile


Title insurance for Landowners in India. Land in India is precious but is also prone to encroachment and disputes. Two thirds of Indian court cases are land related. Landeed`s mission is to make land ownership secure and easy. Our first product performs a fundamental task to any property ownership - automatic document pull and health check. The Landeed app received overwhelming traction (50,000 users in the first month) and good reviews (4.7 stars on the Indian app store) since launch. We are now actively growing our engineering and product teams to bring the next generation technology solution to the hundreds of millions of land owners in India.




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