Job Profile
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Candidate must be a Graduate (Technical degree preferred) with 1 to 3 years of experience with International Technical Support Center, Enterprise Support is preferred. Experience in troubleshooting software on Windows and /or Mac operating systems. Excellent analytical skills and ability to navigate challenging situations in a professional manner.
Technical Support or implementation experience, supporting enterprise software solutions. Experience working in a team environment, managing a diverse workload Outstanding written & verbal communication skills in English with a neutral accent
Should have experience in one or more of the following additional areas: Database technology (SQL); Web technology (HTML, JavaScript, CSS, XML, PHP), Networking Technologies (TCP/IP, DNS). Ability to multi-task and perform effectively under pressure.
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