Tech Mahindra Limited is hiring Technical Support (Voice Process)
Job Profile
Candidate should be Any Technical Graduate (B.Tech/ BE/ B.Sc (IT)/ BCA/ MCA/ M.Tech/ B.Sc (Computers) or B.Com (Computers). Any Undergraduate/ Graduate with INTERNATIONAL Technical Experience of minimum 6 Months can Also apply. But ensure you are not pursuing any regular courses.
Must have excellent communication skills in Spoken English Basic Technical Knowledge - Networking/ Troubleshooting Skills Must be comfortable with Any shifts Must be comfortable with Work from Office. Candidate location from Pune are mostly preferable
Key Responsibilities-
Voice Support & technical Support to ensure closure as per given SLA. Follow-up/ update ticket for every call to ensure timely closure. Call ownership, drive to resolution and communication with customer. Call Closure and customer satisfaction survey. Telephonic support to End Users.
Contact/ Whatsapp - HR Marina : 8309307880
NOTE - This is work from office role.
Work Experience
1 - 6 Year/s
Job Location
Pune
Qualification
B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS
Skill Set
Technical Support, International Voice Process, Customer Service, Networking/ Troubleshooting Skills
Company Profile
Tech Mahindra is an Indian multinational technology company that provides Information Technology (IT) and Business Process Outsourcing (BPO) services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
