EduTech - StartUp is hiring Technical/ IT Support Executive
Job Profile
Candidate should have Bachelor`s degree in Computer Science/ IT or strong passion for devise and software technical debugging with 1 to 3 years of relevant experience. Freshers can also apply
Job Location - Andheri (East), Mumbai
Responsibilities & Duties-
Excellent oral communication skills in English with a passion to resolve customer queries. Understanding Operating Systems like Windows 7,8,10 and MacOS. Troubleshooting Network and Internet Issues for Clients.
Fixing Software and Drivers on Client Systems. Understanding of Settings and Control Panel Options. Fixing Issues in Device Manager and External Devices.
Understanding Latest Privacy Settings and Access Control in Devices Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc Adept at technology to troubleshoot and ensure smooth online class experience. Active listening skills, patience and detail obsession to maintain call logs.
Work Experience
0 - 3 Year/s
Job Location
Mumbai
Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Skill Set
Technical Support, Network Troubleshooting, Remote Desktop, Operating Systems
Company Profile
Envisioning the role of technology in transforming education, we serve educational institutions with hands-on and technology based learning solutions across classrooms, libraries, innovation centers, STEM labs, science and engineering labs in educational campuses and organizations in the Middle East.