Candidate should be BE/ B-Tech with sound knowledge and experience on .NET Platform (C#, Object Oriented Design, SQL Server/ any other RDBMS & Web technologies). Should have hands on experience in coding/ programming on .NET platform. Must have strong verbal/ written communication skills
Should be able to estimate efforts required to complete work on hand
Experience in Agile and working in scrum team environment
Prior post-production support experience preferred
Must have good understanding of critical performance parameters
Prior work experience in BFSI domain preferred
Must have excellent Coding & Design skills
Should have good debugging skills
What you'll do-
Handle application support activities for post-production customers to analyze log files, config files, exceptions
Coordinate closely with customers on triaging issues/tickets raised
Taking ownership of designated post-production accounts
Work closely with the cross-functional development teams
Adherence to SLAs on the tickets raised
Odessa is a U.S. company with offices in Philadelphia, USA and Bangalore, India. Our leasing solutions power a client base comprised of leading global financial institutions that operate across market segments. We transform bold ideas into breakthrough outcomes for clients that drive the economy through equipment and fleet leasing: IT, healthcare, transportation and more. We believe that great outcomes and customer satisfaction are everything. Itís what drives us to turn bold ideas into transformational solutions for leasing and loan management. By combining digital technologies with what works across a diverse customer base, we use an agile approach to co-innovate with clients to help them solve their toughest problems.
As the largest technology provider in the leasing industry, Odessa provides a feature-rich ERP solution with broad integrations across top CRM, G/L, tax, credit, and leading enablement applications. As a complete Platform, Odessa delivers a total solution for commercial lending companies, driving the future of asset finance. With best-in-class functionality, extensible architecture and a suite of value-added features and services, Odessa helps companies transform their business operations.