AgroStar India is hiring Technical Support Engineer
Job Profile
Candidate should ne BE - IT/ Computer Science, MCA or MSc in Computer Science with 0 to 2 years of experience in Technical Support, Product management and Customer Support. Must have good understanding of PostgreSQL/ MySQL or other database systems.
Understanding Unix/Linux environment/ commands Knowledge of operating systems, web services, and API. Basic programming knowledge Excellent problem-solving and communication skills Motivation to learn new skills and technologies Critical thinker Good Listener Good time-management skills
Job Responsibilities-
Monitoring systems Troubleshooting, diagnosis, resolution escalation Customer Interactions Work with all internal groups, including business team, engineering, product management Evaluate and prioritize customer support cases
AgroStar is one of India s foremost AgTech start-ups, working on the mission of #HelpingFarmersWin. We are building the largest and most impactful agri-solutions platform to provide end-to-end solutions for Indian farmers. At AgroStar, our solutions are powered by an extensive amount of data and agronomy knowledge, disseminated through our state-of-the-art tech-enabled platform, built in-house by our product and engineering teams. Our capability of omnichannel accessibility has further enhanced our reach to millions of farmers in the country. Our platform also provides farmers with access to domestic and global markets for their produce.
