Incedo Technology Solutions Limited is hiring Technical Support Associate
Job Profile
Candidate should have completed Graduation with 1 to 5 years of experience Should have experience of International BPO Customer service approach Should be comfortable with US shifts timings/ 24*7
Technical Support voice process. Excellent communication skills Voice Process
Good Troubleshooting experience Network Troubleshooting Windows OS/ Software Installation, password reset
Technical bent of mind to isolate a problem quickly Troubleshooting of desktop/ laptop and gadgets Email Configuration
Immediate Joiner Preferred or who can join us in a weeks time.
We offer:
1. Chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally.
2. An opportunity to work as part of a dynamic, ambitious and international team in an informal and pleasant working environment.
Work Experience
1 - 5 Year/s
Job Location
Hyderabad, Chennai
Qualification
B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others
Skill Set
Technical Support, International Voice Process, Customer Service
Company Profile
Incedo is a US based consulting, analytics and technology services firm. We help our clients achieve competitive advantage through End-to-End Digital Transformation and work across Financial Services, Telecom, Life Science & Healthcare and Product Engineering sectors. Our uniqueness lies in bringing together strong engineering, data science and design capabilities with deep domain understanding, and blurring the boundaries between services and products to maximize business impact from emerging technologies.