Tech Mahindra Limited is hiring Technical Support (Voice Process)
Job Profile
We are looking for IMMEDIATE JOINERS - For Noida Location
Candidate should be Any Technical Graduate can apply. (B.Tech | B.E. | B.Sc(IT) | BCA - MCA | M.Tech | B.Sc(Computers) | B.Com(Computers). Any Undergraduate with Technical Experience of minimum 6 Months can apply.
Must have excellent Spoken English Basic Technical Knowledge - Networking/ Troubleshooting Skills. Any Undergraduate fresher can also apply. But ensure you are not pursuing any regular courses. Must be comfortable with Any shifts Must be comfortable with Work from Office.
Key Responsibilities
Voice Support & technical Support to ensure closure as per given SLA. Follow-up/ update ticket for every call to ensure timely closure. Call ownership, drive to resolution and communication with customer. Call Closure and customer satisfaction survey. Telephonic support to End Users.
Perks and Benefits
Both Side Cabs Gratuity & Insurance NOTE - This is a work from office role
Contact Karishma Bhatnagar - 9871069624 - Please share your CV at WhatsApp. Email ID - KB00662335@TechMahindra.com
Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$5.2 billion company with over 145,000 employees across 90 countries.