Sutherland Global Services Private Limited is hiring Technical Support Engineer (Work from Home)
Job Profile
We are hiring for Technical role, core HARDWARE COMPUTER support for Pune.
Its an International Process mix of (Email Voice and Chat) Looking for IMMEDIATE JOINERS ONLY Freshers/ Experienced both can apply only if they have relevant knowledge of the profile given below Its Permanent Work from Home.
Education-Undergraduate OR Graduates (with technical background) Candidate needs to be EXCELLENT in commination skills
Job Requirement-
Profile mix of Graduate freshers or Undergraduate Needs to have good knowledge in computers(Technical knowledge about hardware computers, eg RAM/ROM, types of Rams, SSD/HDD, Microprocessor etc Typing Skills: 25 WPM/90% accuracy
Shift Timing/ Days working
5 days working Mon-Fri/Sat & Sun-week off Shifts-24/7 rotational shifts /any 9 hours of shift Process-Blended- Mix of Email Voice & Chat support 70% Voice/30% non voice Permanent work from Home/desktop will be given by the company post selection
Candidates need to have fair knowledge of hardware computers(for eg: RAM/ROM, types/ functions of RAMs, SSD/ HDD, functions/characteristics of SSD/HDD, microprocessor, motherboard, where it is located, components of motherboard, Components of computer BIOS, memory, storage, devices and the full forms of all the abbreviations.
Interested candidates can share their updated CV on neha.qureshi@sutherlandglobal.com
Work Experience
0 - 5 Year/s
Job Location
Pune, Across India
Qualification
B.Sc, BCA/BCS, B.E./B.Tech, Diploma
Skill Set
Desktop Support, Technical Support, IT Helpdesk, Configuring, Routing, Networking
Company Profile
We make digital by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
