Betsol Software India Private Limited is hiring Technical Support Engineer
Job Profile
Candidate should be Any Graduate with 1 to 3 years of experience in Technical Support/ BPO industry, preferably both in chat and Voice process.
Mandatory Skills:
Excellent communication skills in English (both spoken and written) Basic to advanced knowledge of computers (software) Working knowledge of internet and networking
Typing speed - minimum 35 wpm with 100% accuracy Attention to detail is a must along with accuracy in the chats Ability to follow instructions as directed Willingness to work in 24 x 7 work environment
Desired Skills:
Self-motivated with excellent interpersonal skills Innovative and self-starter Ability to work with minimum supervision Detail and analytical orientation Problem solving and conflict resolution skills Demonstrated ability to work in a fast paced environment Ability to respond to common inquiries or complaints from customers Must be well organized and driven to meet deadlines
Work Experience
1 - 3 Year/s
Job Location
Bangalore
Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Skill Set
Technical Support, Service Desk, Customer Support, Desktop Support
Company Profile
BETSOL is a cloud-first digital transformation, data management, and robotic process automation company offering products and solutions to both enterprises and consumers. BETSOL s Data Management product lines include Rebit (Rebitgo.com) and Zmanda (Zmanda.com). BETSOL s Robotic Process Automation product line is comprised of products and professional services under the LeTo brand (LeTo.co). BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our engineering team, with its several patents, delivers award-winning products and solutions in over 40 countries. Our work locations are set against the vibrant backdrops of Denver, Broomfield, Colorado and Bangalore, India.
