Mphasis Limited is hiring Technical Support Engineer
Job Profile
Qualification and Requirements: Freshers (Any Graduation) Certification in Microsoft, Linux, or Cisco is advantageous. Prior experience in tech support, desktop support, or a similar role. Proficiency in Windows/ Linux/ iOS.
Must have good written and verbal communication skills Okay with Night Shifts (24x7) 2 days off weekly (rotational) Immediate joining only Okay to work from office
Job Responsibilities-
Identifying hardware and software solutions. Troubleshooting technical issues. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem.
Work Location- EON IT Park, Kharadi - PUNE
Work Experience
0 - 5 Year/s
Job Location
Pune
Qualification
B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others
Skill Set
Technical Support, IT Helpdesk/ Service Desk, Customer Support
Company Profile
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.
