Digital Minds Software Solutions Pvt. Limited is hiring Technical Support Engineer
Job Profile
Qualification: Any Degree with IT Certification (CCNA, MCITP) Work Experience: 3 - 5 Years Process; Australian Voice Support.
Shift Timings (IST): 2:30 Am to 11:30 Am or 4:00 Am to 01:00 Pm. (Shifts can change depending on Roster or Day light saving).
Candidate must have excellent knowledge of Windows desktop, in particular window 10. Good knowledge of Active Directory and Basic Office 365 administration skills. Support hardware issues related to PC desktops, laptops, networking and Cisco phones Able to work effectively with vendors and suppliers by logging tickets and service requests.
Hands on experience with Ticketing tools is (Jira HelpDesk would be preferred) Knowledge of VMware and Citrix or virtualization in general Knowledge of Cisco CUCM/ Unity/ PLM - Not mandatory Knowledge on Backup platforms (Veritas Backup, Veeam Backup, etc...) Excellent communication skills to handle the client issues.
Interview Date/ Time- 6th December - 10th December , 9.00 AM - 2.30 PM
Work Experience
3 - 5 Year/s
Job Location
Hyderabad
Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Skill Set
Technical Support, International Voice Process, Active Directory
Company Profile
Digital Minds offers years of combined experience across a diverse range of industries including software design and development, architecture visualization, drafting and other Information Technology enabled services.
Address
A-WING, 2ND FLOOR, SOFTSOL BUILDING, PLOT NO. 4 INFO CITY, BESIDE MIND SPACE, MADHAPUR, HYDERABAD
