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  Qualitia Software Private Limited is hiring Technical Support Engineer



Job Profile



Mandatory Skills-

Windows Server -2012, 2016, 2019.
Troubleshooting Skills, ADDS, DNS, DHCP, VMWare, Hyper-V, Citrix Virtualization, Switches, Firewalls, O365, Outlook, MySQL, MSSQL etc.

Job Responsibilities-

Should be able to handle all desktop related issues with ownership approach.
Need to manage Windows Client and Windows Server 2012/2016/2019 Core Services (ADDC, DNS, DHCP)
Need to manage Network Devices (Firewall, Switches, Wi -Fi)
Should be able to manage EPO server (Antivirus)
Should be able to Install and configure Desktop / Laptop (Format, Install Applications like, O365, Outlook, MySQL, MSSQL etc.)
Should be able to troubleshoot issue over the Remote sessions.

Should have adequate experience in using trouble ticketing system, following different standards, SOPs, Escalation Matrix etc.
Should provide timely feedback on the issues raised by Users.
Should make sure that all the issues are recorded in Trouble Ticketing System.
Must know the mechanisms to prioritize reported issues.
Need to know reporting mechanism and follow them.
Prepare all required documentation.
Need to maintain and Update Inventory.

Kindly send your updated resume at careers@qualitiasoft.com
 




Work Experience

3 - 8 Year/s

Job Location

Pune

Qualification

B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Support, DHCP, Firewall, Windows Troubleshooting, Virtualization



Company Profile


We live only to create hassle-free yet impeccable automation that can transform your business. Automation is the new undebated lifeline of the world and you need an infallible partner that can set your automation process on auto-pilot while you can focus on the growth aspects. Qualitia is here to weave the automation magic for all you business-savvy professionals and take you closer to your goals.

Great Learning came about in mid-2011. Starting from a 6-member team, today we are 250 people strong and growing super-fast . Over the last seven years, we have delivered over 6,00,000 powerful test cases, had a 100% growth in clients, a 200% growth in revenue and we are just warming up. Working with some of finest Fortune 500 companies, we have stormed the world with yet another cool product Design Studio.




Address


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Tel/ Mobile

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E-mail Address


careers@qualitiasoft.com  

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* Send your updated resume directly by email.

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