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  Entercoms Solutions Private Limited is hiring Technical Support Engineer



Job Profile



Candidate should be Any Graduate with 0 to 2 years of experience in Technical Support, Voice Process, Desktop Support, Ticketing tool. Willing to work in providing online support. Must have excellent communication skills

Job Responsibility-

Comprehend & audit tech support activities pertaining to computer hardware warranty parts dispatches.
Provide L1 support to team members for tech support case log audits through email & chat.
Reviewing web based dispatch Orders & processing as per set guidelines.
Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested.
Validating troubleshooting & correctness of the orders.

Note :
1) The position is for rotational shift.
2) Person should be able to join on the immediate basis.

Interested candidates can share their updated resume to careers@entercoms.com
 




Work Experience

0 - 2 Year/s

Job Location

Pune

Qualification

B.Sc, BCA/BCS, B.E./B.Tech

Skill Set

Technical Support, Voice Process, Desktop Support



Company Profile


Entercoms helps its customers accelerate the transformation of their service supply chains through deep domain expertise and technology. Entercoms achieves this through a BPaaS engagement model that focuses on business outcomes at speed. Within 90 days of their engagement, Entercoms' clients see benefits in areas such as on-time delivery performance, asset uptime, spares inventory, forecast accuracy, field service technician utilization, remote diagnostics accuracy, and service revenue.




Address


NSG IT Park, ITI Road, PUNE

Tel/ Mobile

Not Provided


E-mail Address


careers@entercoms.com  

Apply Now   


* Send your updated resume directly by email.

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