LanceSoft India Private Limited is hiring B Tech (ECE) Fresher - Technical Support
Job Profile
Urgent hiring for the position of Technical Support Associate at LanceSoft India Private Limited
Qualification: B.E/ B. Tech (ECE) 2020/ 2021 Passout only Work Experience: Fresher to 3 years Should have excellent communication skills
Shift Timings: Rotational Shift 6 MONTHS CONTRACT Process: International Voice
Roles & Responsibilities:
This Job Role is responsible for the Alarm monitoring, L1 fault management, coordination, management and execution of Field Services activities supporting other Service Function (SF) in Operations and Engineering when in-site activities must be performed, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
The general description of the activities can be found at the Services Elements description. This Job Role should be aligned with the Service Function, Field Services. This Service Function is composed by a number of Services Elements and Activities that define the scope of work according to the Ericsson Managed Services offer. This Job Role is a local function and will perform mostly in-site activities for the other Operations functions and some SIP functions (especially as a result of engineering or deployment activities). Ensure work is executed within Project OHS requirements.
Job Location: Noida WORK FROM OFFICE
Salary: 2.4 lacs to 3.6 Lacs PA
Work Experience
0 - 6 Year/s
Job Location
Noida
Qualification
B.E./B.Tech
Skill Set
Technical Support, IT Helpdesk/ Service Desk, Technical Helpdesk
Company Profile
LanceSoft s mission is to establish global cross-culture human connections that further the careers of our employees and strengthens the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
We are appreciative and thankful to the clients and employees we work with every day that have made us a respected global workforce provider. We want the experience to be worthy of your investment, whether that investment is in capital, time, reputation, education, or skills you`ve acquired. We want to do right by you, create stories that you`ll share with your friends, colleagues and peers.