Blancco Diagnostics India Pvt. Limited is hiring Technical Support Engineer
Job Profile
Candidate should be Graduate Engineer BE, B-Tech, BSc-IT, MCA or equivalents (Computer Science/ IT graduates only) with 0 to 3 years In IT/ ITES technical support at L1/ L2 level. Prior experience in communicating with Customers from European/American regions preferred.
Technical Skills:
Linux OS System Administration (mandatory) Networking - CCNA preferred Database Administration MySQL Possess expertise and special knowledge of operating systems, devices, applications and software.
Applicants must demonstrate:
Outstanding Communication skills and active listening . (this position requires applicants to have excellent English language skills) Ability to explain complex ideas to those with limited IT and systems knowledge. Exceptional verbal and written communication skills, English fluency is MUST. Listening ability and patience. Extraordinary customer service and relationship management Stake -holder management , provide support to internal/external customers, Empathy with users, Acceptance of ownership Critical thinking skills (Support roles are often responding to technical problems that occur abruptly and require immediate solutions.)
Interview Date/ Time: 8th September 2021, 9.30 AM - 5.30 PM
Work Experience
0 - 3 Year/s
Job Location
Pune
Qualification
B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS
Skill Set
Technical Support, Product Support, Application Support
Company Profile
Blancco is the industry standard in data erasure and mobile device diagnostics. Blancco Data Eraser solutions provide thousands of organizations with the tools they need to add an addition layer of security to their endpoint security policies through secure erasure of IT assets. All Erasures are verified and certified through a tamper-proof audit trail.
Blancco data erasure solutions have been tested, certified, approved and recommended by +15 governing bodies and leading organizations around the world. No other security firm can boast this level of compliance with the most rigorous requirements set by government agencies, legal authorities and independent testing laboratories.
Address
Blancco Diagnostics India Pvt. Limited, 5th Floor, Office No.109,B Wing, Sai Radhe Complex, Urban wrk, Kennedy Road, Behind Hotel Sheraton Grand, Sangamwadi, Pune - 411 001