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Job Profile
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Candidate should be Any Graduate with excellent language fluency, excellent verbal & written communication skills.
Knowledge on computer hardware & software is added advantage.
Able to handle customer queries and should aim at customer delight.
Should be technically sound.
Self driven & goal oriented and willing to work on Weekends
Job Responsibility-
Customer service/ Front-end customer handling
Handling customer queries/ issues in the store related to (Mobile, Laptop & Desktop)
Troubleshooting of technical related issues and ensure to resolve the issues/ queries
Escalate problems when unable to resolve customer issues.
Duration: Contract Basis
Your consultation period is 1 year and and this period may be extended or pre-closed as per the business needs.
Work from office
6 days working
Location: Apple Authorised Service Provider iCare
Note:
BE/ B-Tech Freshers are not eligible to apply for this job
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Company Profile
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We device and deliver customised solutions for our clients in the digital imaging, IT, print, and video industry. Our mobile computing, storage and presentation divisions cater to the need of corporate clients. Headquartered at Bangalore, we have branches in chennai and Hyderabad. We partner with some of the world`s best brands such as Apple, Kodak, Encad, Sony, Adobe, Xerox, and Quark. We are now the largest partners for Apple in the SAARC region. Our associations with Encad and Sony are near exclusive for the region of South India. We have been bestowed with awards for our consistent performance in sales and support across our products. Our abilty to integrate and extract the ideal synergy from our product range is what distinguishes us from the others. Our aim to is build lasting partnerships with clients.
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