Discreet Solutions Private Limited is hiring Technical Support Executive
Job Profile
Candidate should be Any Graduate with good communication skills Must be a Quick learner & logical thinking ability Excellent listening & questioning skills
Ability to interact confidently with clients to establish what the problem is and explain the solution. Ability to work well in a team Problem solving skills
Resolving network issues Handling client & solving problems with proper solution. Leadership quality. Ticketing documentation Understanding of KPI and completion of KRA
Job Responsibility-
1) Understanding of VoIP protocols 2) ISP Router configuration 3) Basic Knowledge of networking 4) Basic knowledge of CRM
5) IP addressing 6) Subneting 7) Basic knowledge of networking protocols 8) NAT and PAT 9) LAN troubleshooting 10) Topology
Work Experience
0 - 1 Year/s
Job Location
Pune
Qualification
B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others
Skill Set
Technical Support, Client Engagement, Customer Support
Company Profile
Discreet represents the technologies that are defining today the world that we will live in tomorrow. Using Converged Solutions, we endeavor to deliver a range of innovative services to clients using a variety of intelligent and connected devices. We aim at delivering simplest and most affordable connected home
Address
NEAR NACHIKET PARK, FL NO. 202 S NO. 266/3, DR PAI MARG MH, BANER, PUNE
