Candidate must have prior experience in Technical Support, Desktop Support, or similar role, Experience in Windows/ Mac OS. Experience with remote desktop applications and helpdesk software. Email voice and chat experience will be an advantage.
Job Responsibilities-
Identify and resolve technical issues promptly and successfully (TAT 5 minutes). Resolving network issues. Installing and configuring hardware and software. Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc.
Work Experience
1 - 6 Year/s
Job Location
Mumbai
Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Skill Set
Technical Support, Desktop Support, Email Support, IT Helpdesk
Company Profile
Ziphertech has various business Interests. Our Core focus areas are Software Developement, Mobile App Development, Recruitment Services and Skills Training. As a Company we are focused on creating social impact through its unique offerings.
