PERSOLKELLY India Private Limited is hiring HR Operations Executive
Job Profile
Candidate should be Graduate/ Post-Graduate in any discipline (Freshers applicable however preferably Graduate Fresher) Flexibility in hours of work and ability to work changing shifts patterns
Preferred Skills-
Experience of working in BPO/ KPO Familiarity with procedures, policies, products and services of a financial organisation Ability to work within deadlines/customer demand
Key Accountabilities
Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy. Adhere to quality control discipline, procedures and checks at all times. Day to day query resolution, with upward escalation of more complex queries to the management team.
Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage. Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews. Thorough solution of queries & identify improvements to processes. Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures and proactively seeking solutions.
PERSOLKELLY is a joint venture established in 2016 between PERSOL Holdings (previously Temp Holdings) and PERSOLKELLY to cater to the rising workforce employment needs of the emerging Asia Pacific market. We are one of the largest workforce solutions providers in the region, spanning over 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam. Our reach, scope, and scale of operations have set the industry standard for cross-border recruitment and holistic workforce solutions. Since inception, PERSOLKELLY has placed over 66,000 positions across the region and works together with 98% of Fortune 100 companies for their workforce solution needs.