Yugabyte: The Distributed SQL Database for Cloud Native is hiring for Technical Support Engineer (WFH)
Candidate must have excellent written and verbal communication skills. Able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicating everything from data points to critical feedback.
Participate in weekend on-call support Flexible to work in APAC hours (early morning IST) Entrepreneurial spirit and are not afraid to take on new challenges
Customer Obsession - you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers. Professional experience troubleshooting at least three of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, Cassandra, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace
Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full stack web development experience. Experience flexible, degree in a technical background preferred. Candidates must be based in India
Good to Have-
2 years of experience working in Product Support team Working knowledge of any SQL or NoSql databases PAN INDIA
Job Location
Across India, Remote
Work Experience
0 - 3 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, IT Helpdesk, Desktop Support, Software Support, Product Support
About Us
Yugabyte s co-founders are database builders and operators who met at Facebook, where they scaled the platform from millions to billions of users in just a few years. The team made a bet that the trends they experienced microservices, containerization, high availability, geographic distribution, APIs developers love to use, and an appetite for open source would affect most if not all businesses in time. They came together in February 2016 to build YugabyteDB, the distributed SQL database built to power global-scale, cloud native applications.
