Ignites Human Capital Services Pvt. Limited is hiring for Technical Support/ Chat Advisor
Any Graduate/ Diploma Holder with Good Communication Skills Experience Required: 1- 5 Years
Age Criteria - 18 -33 years Shifts: Rotational
Location WFH/ WFO (Current location should be Bangalore or who are willing to relocate to Bangalore immediately) Benefits with us -: Unlimited Incentives + Travelling Allowances
The primary responsibilities of a Customer Service specialist would be:
Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication
Key Skills Required:
Proven customer support experience or experience as a client service representative Ability to multi-task, prioritize, and manage time effectively Ability to listen and active problem solving skills Must have excellent communications skills Should have good interpersonal skills Ability to handle pressure
igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.
