Ignites Human Capital Services Pvt. Limited is hiring for Technical Support Executive
We Are Hiring for IT SERVICE DESK / Senior Technical Support Engineer (Voice Process)
Profile -: Associate / Senior Associate (Technical & customer Support) Requirement -: Good Communication Skills Experience Required -: 0- 6 years Age Criteria -: 18 -35 years
Sal -5.5 L/A Shifts: Rotational Location WFH / WFO( Current location should be Bangalore or who are willing to relocate to Bangalore immediately ) Benefits with us -: Unlimited Incentives + Travelling Allowances
Responsibilities and Duties- The primary responsibilities of a Customer Service specialist would be:
Handling escalations and complex queries. Manage large amounts of emails, chats & calls Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively
Job Location
Bangalore, Chennai
Work Experience
0 - 6 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, IT Service Desk, Technical Helpdesk
About Us
igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.
