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  Ribbon Communications Inc (Nasdaq: RBBN) is hiring for Technical Support Engineer

Candidate should be Any Graduate/ Post Graduate with 3 to 7 years of experience in Technical Support, Product Support, Diagnostics, Quality check, Consulting and Customer Support. Must have excellent communication and analytical skills. General proficiency with tools, systems, and procedures required to accomplish the job.

Job Responsibility-

Provides engineering support to customers, customer support personnel and field support staff on systems and product issues
Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix
Provides technical feedback to engineering concerning product changes/ enhancements

May be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation
Creates tests, tools, and diagnostic procedures for use by product support personnel
May quality check technical product documentation
Incumbents typically have a university education in an engineering specialty

Job Location

Pune, India

Work Experience

3 - 7 Year/s

Educational Qualification

B.Sc, BCA/BCS, B.E./B.Tech

Required Skill Set

Technical Support, Product Support, Diagnostics, Quality check, Consulting, Customer Support

About Us

Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in todays smart, always-on and data-hungry world.


Online Applications Only

Tel/ Mobile

Not Mentioned

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