Fortinet Technologies Private Limited is hiring for Technical Support Engineer - I
We are currently looking for professional computer networking aspirants for its senior Technical Support Engineer 1 role to join our Bangalore office to provide exceptional customer service for our loyal customers. The ideal candidate is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected relationships with internal and external customers.
Candidate should have Bachelors/ Masters Degree in CSE/ Electronics/ Electrical/ BCA/ BSc) or an equivalent combination of training and experience. Should have 2 and above years of relevant experience in the Networking/ Networking Security Industry. Very good knowledge of general networking and Network Security concepts.
Ability to work independently and/or as a team, based on the circumstances. Ability to quickly learn new or unfamiliar technologies and products independently using training Sessions, documentation, and online resources
Ability to meet deadlines, goals, and objectives Proficient Verbal and written communication skills
Desired Qualification-
Having any of industry certificates (NSEs/ CISCO/ PCNSE/ JNCIA etc.) Basic experience with Network and Network security devices Firewalls/ IPS etc. Knowledge of dynamic routing protocols and its implementation (OSPF, BGP) Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication etc.) Knowledge of database maintenance and SQL is an advantage
Job Location
Bangalore, India
Work Experience
2 - 5 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, Database Maintenance, Network Security, Configuration, Customer Service
About Us
Founded more than 20 years ago in Sunnyvale, California, Fortinet continues to be a driving force in the evolution of cybersecurity and the convergence of networking and security. Securing people, devices, and data everywhere is our mission. To that end, our portfolio of over 50 enterprise-grade products is the largest integrated offering available, delivering proven cybersecurity everywhere you need it. More than 730,000 customers trust Fortinet solutions, which are among the most deployed, most patented, and most validated in the industry.
