Infibeam Avenues Limited (IAL) is hiring for Technical Support Executive
Candidate should have a Bachelor`s degree in Computer Science or related field Strong written and verbal communication skills Ability to explain technical information to non-technical individuals Ability to multitask and prioritize tasks in a fast-paced environment
Role & Responsibilities-
Respond to customer inquiries via phone, tickets, email, and live chat Work in Rotational Shifts to manage a 24X7 support facility. Troubleshoot technical issues related to PG integration. Assist with integration and configuration of Payment Gateway. Resolve Merchant complaints in a timely and professional manner. Document, escalate, coordinate to resolve issues reported.
This profile is Work from office Salary details: Net in hand 19k pm Notice Period: Immediate Joinee
Interview Date/ Time- 29th February 2024, 10.30 AM - 1.00 PM
Venue Details- Infibeam Avenues Limited Mumbai Corporate Office: Plaza Asiad, Level II, S. V. Road, Santa Cruz (West), Mumbai-400 054
Contact Person- Desiree Mahida
Job Location
Mumbai, India
Work Experience
0 - 2 Year/s
Educational Qualification
B.E./B.Tech, B.Sc, BCA/BCS
Required Skill Set
Technical Support, Payment Gateway Integration, IT Helpdesk, Email Support, Troubleshooting
About Us
Infibeam Avenues Limited (IAL) is a leading digital payments and e-commerce technology platforms company in India and provides a comprehensive suite of web services spanning digital payment solutions, data centre infrastructure and software platforms. We provide solutions to merchants, enterprises, corporations and governments in both domestic as well as international markets to enable online commerce. Our digital technology facilitates businesses and governments to execute e-commerce transactions in a safe and secure manner. Headquartered in GIFT City, Gandhinagar, we are a team of over 650 people. Our offices are located in Mumbai, Delhi, Bengaluru, the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia.
