IGT Solutions Private Limited is hiring for Technical Support Engineer
We are currently looking for System Engineer- Technical Support (FRESHERS). This is a voice process which includes- live calls, Inbound calls, Outbound calls, chats, emails, Flexible rotational shifts etc.
Education - Minimum 3 years Graduation BSC/ BA/ BCOM/ BCA (no BE/ B.Tech allowed) Experience 0 to 2 Years (Freshers)
Mandatory Skillset-
IT service desk, Active Directory, Printers, ITIL, ITSM, P1 bridge, Server network desktop support Excellent communication skills
Job Responsibility-
Providing technical assistance and support to customers users over live calls, chats, Emails etc, Inbound & Outbound Process
Location- Gurugram Mode WFH for now, (Hybrid- 2 days office if required in future) Timings : 5.5 days working (alternate Saturday off)
Rotational shift : (Day shift 6-3, UK Shift 2-11, Night : 6-4, Night 10-7) CTC - 3 LPA (including 5% variable pay)
Note- Share your resume asap on katha.mahajan@igtsolutions.com
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.
Established in 1998, with 100% focus on customer experience, IGT employs more than 25,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT s global footprint consists of 30 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia, South Africa, Egypt and the USA.
