Cognizant Technology Solutions Limited is hiring for Technical Support Executive (Walk-in)
Candidate should have Bachelor`s Degree in Science/ Technology/ Engineering/ Mathematics/ Computer Science or equivalent with 1 to 4 years of call center customer care experience, preferably in a technical environment. Experience in working in a customer centric operation resolving technical or operational issues. Low to medium awareness on GCP/G Suite products and features.
Strong troubleshooting and diagnosis skills in a technical environment. Strong sense of business ownership, personable accountability, and customer focus. Works well independently and cross functionally with other teams. Drive to go beyond just solving the issue, find the root cause and propose preventative steps.
Ability to understand processes and how different pieces of a large process puzzle fit together. Determination to continuously work to achieve team KPIs which often change. Capacity to research using internal knowledge bases and documentation. Aptitude to think critically and work through ambiguity. Flexible enough to work under different work environments Experience with technical writing and version control a plus.
Walk-in Date/ Time- 3rd January - 5th January , 11.00 AM - 1.00 PM
Venue- Cognizant Technology Solutions Limited Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Road, HITEC City, Hyderabad, Telangana
Contact Person- Shifa Maimuna
Job Location
Hyderabad
Work Experience
1 - 4 Year/s
Educational Qualification
B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS
Required Skill Set
.Net Framework, C#/ VB .Net, ASP .Net, SQL Server 2005/ 2008
About Us
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world`s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
