TouchMagix Media Private Limited is hiring for Technical Support Engineer
Candidate should be Any Graduate with 3 to 6 years of experience in Technical Support, Application Support, Hardware Support, Networking, Desktop Support, Hardware Troubleshooting. Fluent English communication is must.
Key Responsibilities-
Provide the first-line of after-sales telephone, remote technical support, troubleshooting Provide the first line of support to the customer 24*7. Remote Applications Installations, Upgrades, and repairs using a phone, online chat,
TouchMagix manufactures and creates new age and never-seen-before arcade games, immersive experiences and interactive display technologies in the US, with a world-class R&D facility in Pune, India. Since inception in 2009, our games and technologies have made their way to more than 100 Fortune 500 companies, along with customers in the amusement and entertainment industry in over 40 countries.
Our core design philosophy has always been rooted in great `skill-based` gameplay, and creating games that are easy-to-understand and difficult-to-master. While developing games, we are very careful about ensuring that the player can easily see where they went wrong, learn from that mistake and try again, thereby enabling lot of repeat play value. This has been the guiding principle behind all the new-age games in our repertoire and we believe it`s the most important factor to ensure sustainable success.
Interested can send their updated resume to hr@touchmagix.com