Salesforce Inc: The Customer Company is hiring for Technical Support Engineer
Candidate should have a Bachelor`s degree in Computer Science or equivalent experience in Engineering, Programming, Technical Support, or working with Salesforce Marketing Cloud, Sales Cloud, Service Cloud, or Tableau; Must have excellent written and verbal communication skills;
Experience with Database concepts, Data management (RDBMS), and SQL; Understanding of relational databases; Experience working with and solving technical problems; Demonstrated skill in Customer Support or Customer Service in a customer-facing role; Ability to effectively prioritize and advance customer issues, as required; Ability to multi-task and perform effectively under pressure.
Preferred Requirements-
Certifications in Salesforce Sales Cloud, Service Cloud, Marketing Cloud or Data Cloud Proven comprehension of one or more Salesforce products Experience working with SQL, databases and/or big data solutions Fluency in Spanish is highly preferred
Job Location
Bangalore, Hyderabad
Work Experience
1 - 5 Year/s
Educational Qualification
B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS
Required Skill Set
Technical Support, Data Analysis, IT Helpdesk, Data Management, Customer Support
About Us
We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place.