Eteam Infoservices Private Limited is hiring for Technical Support Engineer
Qualification Required: Graduation/ Any Post Graduation Experience Required: 0.6 to 3 Years Languages Required: Excellent English
Notice Period: Immediate joiner Working Shift: Global Shift Employment Mode : C to H (Contract to Hire)
Cab facility: 2 way Provided by Company. Working days: 5 days Working Salary: 5 LPA
Roles & Responsibilities-
Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for Internal and External customers.
Escalates complex problems to higher level of expertise within organization. Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
eTeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we re one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. We aspire everyday to do quality work for our clients and help our talent work at some of the most amazing companies.
We power talent acquisition initiatives through an innovative, modular Global Talent delivery model capable of sourcing, vetting, payrolling and managing talent to deliver into contract staffing, direct hire, direct sourcing, talent pools and diversity initiatives.
