Allegis Group: Opportunity Starts Here is hiring for Technical Support Associate
Looking for friendly, energetic, innovative, highly motivated individuals with a can-do attitude who will thrive in a positive and team-based environment.
Requirements-
Excellent communication skills (Written and Verbal), decent documentation skills Computer and mobile savvy with moderate knowledge of MS-Excel. Willingness and eagerness to work in a high-pressure fast-growing start up environment Data analysis skills - Ability to interpret data and reports for business requirements Strong interpersonal and soft skills Good team player Basic database Knowledge will be added advantage
Roles and Responsibilities-
Handle end to end implementation of Bizom, a leading SaaS/cloud-based supply chain automation product for the FMCG industry. Understanding of software architecture, Configuration of the product to match customer requirements Working with Master data, assisting with service requests and troubleshooting problems with data. Client Interaction- Handle client and communicate clients requirements to internal teams. Coordinate with respective stakeholders and provide technical assistance to clients within SLA.
Job Location
Bangalore
Work Experience
1 - 5 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support
About Us
At Allegis Group, we exist to create opportunity for our clients, our candidates, and each other. Through a network of specialized companies, we connect great people with great opportunities, helping businesses win and careers soar.
