Avalara Technologies Private Limited is hiring for Technical Support Engineer
Candidate should have a BE, MCA or MCS Degree with 3+ years` experience, providing direct technical support to external customers by phone and electronically. Must have excellent problem-solving skills and ability to navigate challenging situations, in a professional manner. Proven ability to effectively communicate both orally and written Business communication, with individuals of varying technical skills and abilities
Work collaboratively with willingness to listen and work in fast paced challenging environment Excellent organizational skills, with the ability to prioritize, manage, multi-task and execute cross-functionally
Preferred Qualifications-
Good-to-Have (Added advantage) Conversant with working with XML Conversant with API Database knowledge Knowledge of Sales Tax (VAT & Use Tax) Experience in ERP Domain Experience with Product based company Experience with SaaS based solutions Critical thinking Experience of tracking tools like Salesforce & Atlassian Jira
Job Location
Pune
Work Experience
3 - 8 Year/s
Educational Qualification
B.E./B.Tech, MCA/PGDCA
Required Skill Set
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support
About Us
We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.
