NTT DATA Business Solutions Private Limited is hiring for Technical Support Engineer
Candidate should be Any Graduate with at least 6 Months to 1 plus years of experience in a technical support role. Experience with International voice process are preferred.
Required Skills:
Good Communication Skills Rotational shifts (24*7) Basic Technical TS skills.
Roles & Responsibilities-
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Knowledge of troubleshooting Windows XP, Win 7/8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications, Outlook configuration etc. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills
Job Location
Coimbatore
Work Experience
1 - 3 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, International Voice Process, IT Helpdesk, Networking, Technical Helpdesk
About Us
NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions. Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.
