Avalara Technologies Private Limited is hiring for Technical Support Engineer
Candidate should have BE, MCA or MCS Degree with 3+ years experience, providing direct technical support to external customers by phone and electronically. Excellent problem-solving skills and ability to navigate challenging situations, in a professional manner.
Must have proven ability to effectively communicate both orally and written Business communication, with individuals of varying technical skills and abilities Work collaboratively with willingness to listen and work in fast paced challenging environment Excellent organizational skills, with the ability to prioritize, manage, multi-task and execute cross-functionally
Preferred Qualifications-
Good-to-Have (Added advantage) Conversant with working with XML Conversant with API Database knowledge Knowledge of Sales Tax (VAT Use Tax) Experience in ERP Domain Experience with Product based company Experience with SaaS based solutions Critical thinking Experience of tracking tools like Salesforce Atlassian Jira
Job Location
Pune
Work Experience
2 - 6 Year/s
Educational Qualification
B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS
Required Skill Set
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support
About Us
Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, GST, excise, communications, lodging, customs duties and other indirect tax types.
