Vatanix Technologies Private Limited is hiring for Technical Support Engineer
As a Technical Support Engineer, you will be responsible for assisting our clients in resolving technical issues related to our products and services. You will work closely with our experienced team to deliver exceptional support and ensure customer satisfaction.
Qualification :- BE or Any Graduation related to Computer Science Certification :- CCNA (Cisco Certified Network Associate) is mandatory Freshers can also apply
Role & Responsibilities-
Responding to customer queries and providing technical assistance through various communication channels (phone, email, chat). Diagnosing and troubleshooting technical issues and offering effective solutions. Collaborating with cross-functional teams to resolve complex problems.
Job Location
Chennai
Work Experience
0 - 2 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, Customer Service, Network Support, IT Help Desktop Support, Troubleshooting
About Us
VATANIX is a specialist IT infrastructure Solution Provider. We are dealing with the structuring of cables to data center`s. We also deal with server storage, back up and recovery. We even resolve technical related issues pertaining to our products or services.
