Cytel Statistical Software Services Pvt. Limited is hiring for Technical Support Analyst
Candidate should have Any Bachelor`s degree with 3 to 5 years of previous experience with customer support and/or software implementation activities. Must have strong problem-solving skills. Strong ability to multitask in a fast-paced environment.
Excellent communication skills to provide clear and empathetic customer support Ability to adapt to continuously changing demands/ priorities Organized with strong attention to detail
Preferred Experience
Azure services such as Azure AD, App Services, Kubernetes, Application Insights. MySQL and SQL. JavaScript React User Interfaces. Working with and debugging REST API s.
Job Location
Across India
Work Experience
3 - 5 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Customer Support, Technical Support, Customer Service, Application Support
About Us
Cytel Inc., an advanced analytics leader with over thirty years of experience providing sophisticated quantitative insights to executive decision-makers in the lifesciences. Cytel employs a range of data science tools from biostatistics to machine learning to help executives in the life-sciences to make confident decisions powered by data. We are probably best known for being leaders in the field of adaptive clinical trial design, a subset of trial design that uses interim looks to enhance the patient safety and commercial value of pharmaceutical products. We also have specialists in Bayesian statistics, real world evidence, artificial intelligence, health economics, and a number of other research fields to ensure that academic and scientific findings can have impact on industry quickly and seamlessly.
