OnProcess Technology India Pvt. Limited is hiring for Technical Support Associate
The Technical Support Associate will provide technical support to the OnProcess s Client s Supplier Onboarding, Client portal and will be responsible for designing, building, optimizing and maintainence. Will need to be proactive and come up with solutions/enhancements and must be comfortable leading and supporting multiple teams and Client queries.
Responsibilities and Duties-
Development of additional features on existing (SOAR) website Data Cleansing & Maintenance Perform Testing Debug Knowledge Handle L3 Escalation Tickets Handle Client/3rd Party Vendor Calls
Job Location
Across India
Work Experience
1 - 6 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, IT Helpdesk, Desktop Support, Software Support, Data Cleansing & Maintenance
About Us
OnProcess Technology is a business optimization specialist for the post-sale value chain- digitizing and streamlining service and supply chain processes. Rooted in analytics, they maintain the delicate balance between cost to serve, customer experience and growing services revenue for many of the worlds leading OEMs and service providers.
