Cognizant Technology Solutions (CTS) is hiring for Technical Support Executive
Candidate should be a Graduate/ Post Graduate in any stream with excellent written skills and communication skills. Must have fair knowledge in Hardware, software and End-user computing.
Good Analytical Ability Knowledge in Excel, PowerPoint ITIL/ Yellow belt certification Prior Hands on experience Service Now
Roles and Responsibilities-
1) Answering calls for North American region 2) Resetting Domain passwords and application password 3) Trouble shooting internet issues, performance issues, application support and all end user related quries 4) Create tickets in service now and assign tickets to support teams for out-of-scope issues.
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world`s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
