Cheil India Private Limited is hiring for Desktop Support Engineer
As a business-connected agency, we enhance the value of our clients businesses and help them grow by going above and beyond to deliver enriching and engaging customer experiences fueled by data analysis and cutting-edge technology. But we don t stop there. We follow the customer journey from start to finish so we know when to pivot and optimize, which maximizes performance and efficiencies.
Candidate should be Any Graduate with 2 to 4 years of experience in Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support. Experience in end user support. Must have basic knowledge of ITSM Tool / Ticketing tool and MS office. Basic knowledge of Telephone systems, Video conferencing, CCTV and Access control system.
Key Responsibilities-
Installation, updating and troubleshooting of operating system and basic softwares Installation and configuration of outlook client Troubleshoot hardware issues in laptop/ desktop/ printers
Remote Software/ Desktop troubleshooting Troubleshoot basic networking (wired and wireless) Installation, configuration and troubleshooting of printers and peripheral devices.
Work Experience
2 - 4 Year/s
Job Location
Gurgaon
Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Skill Set
Technical Support, IT Helpdesk, Desktop Support, IT Service Desk, Software Support
