VN2 Solutions Private Limited is hiring for Technical Support Engineer
Candidate will be responsible to provide chat and voice support to our international clients in US, Canada and UK. Should have the ability to handle multiple chats simultaneously. Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls.
Responsible for responding to customers in an efficient and professional manner Handles and resolves technical queries; identifies and escalates accordingly Meets expectations regarding productivity as defined by the process or manager
Escalates necessary cases to the right level within the defined LOB (Line Of Business) Ensures compliance with all company and departmental policies, procedures, and Guidelines
Job Location
Bangalore
Work Experience
0 - 5 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, IT Helpdesk, Desktop Support, Windows Server Administration
About Us
VN2 Solutions is newly started Software Outsourcing Company is one of Bangalore s fastest-growing IT Services, Consulting, and Recruitment companies. It has offices in Bangalore. We help our clients become the best in their field by using state-of-the-art technology, service, and solutions. Any new idea we suggest or implement for a company is evaluated for its impact on the business.
We offer cost-effective solutions for our clients to maximize their returns. Our unique delivery models and flexible business model help us achieve better results. We ensure that our clients get quality and timely solutions by keeping abreast of the latest trends in the industry. VN2 Solutions is Best outsourcing software company India s service partner for solutions, enterprise integration, and implementation and license.
