Mphasis Limited is hiring for Technical Support Associate
Candidate must have basic knowledge on switching and routing and Wifi Configuration. Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm. This includes setting up servers, workstations, storage arrays, basic networking, entering IP information in devices, and installing software.
Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS. To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.
Behavioral Skills:
Good in communication Positive energy Positive attitude Self-Learner Detail oriented Analyzing mind and quick decision making
Job Location
Pune
Work Experience
0 - 1 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, Customer Support, IT Helpdesk/ Service Desk, Software Support
About Us
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.
