Allsec Technologies Private Limited is hiring for Technical Support Executive (Interview)
Candidate should be Any Graduate with excellent communication and Interpersonal skills Must have an ability to converse in regional language along with English. Ability to convince customers Assist customers in all their queries
Roles & Responsibilities-
Understanding the need of the customer and helping the customer to clear the queries Explaining to the customers related to the solutions Handle end-to-end Inbound queries and customer support - existing clients. Assisting customers in polite manner. Good customer centricity.
Fully responsible for meeting and exceeding customer needs as assigned periodically Direct prospects to the customer issues. Ensure no losses or errors occurred while assisting customers Adheres to and supports company policies and practices. Ensure customer follow-up all the time. Respond to customer inquiries and resolve.
Working Days: 6 days of Working and 1 Day Rotational Off CTC - 18000 to 24000
Allsec Technologies Private Limited 46B, Velachery Road, Nehru Nagar, Velachery, Chennai, Tamil Nadu - 600 042
Job Location
Chennai
Work Experience
0 - 5 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, Customer Service, International Voice Process. Customer Support, Outbound Process
About Us
Allsec is a global leader in outsourcing solutions offering future-ready, resilient business transformation services to industry heavy-weights, Fortune 100 companies, and growth-focused organizations. With 4,000+ FTEs spread across 5 contact centers in the US, Philippines, and India, we manage over 1 Million customer contacts per day, via multiple touchpoints. We provide each client the power to harness next-generation technology today and exceed set targets in record time. Our service model boasts of excellence in service delivery, superior quality, and compelling business transformation stories.
