Locuz Enterprise Solutions Limited is hiring for Technical Support Engineer (Work from Home)
Work from anywhere and looking for candidates with excellent communication who can join immediately
Candidates with Global Support (Australian/ US/ UK/ Canada Client) Experience preferred Looking for candidates who can join immediately Should have Excellent Communication Should be flexible to work in rotational shifts
Experience in installation, configuration, troubleshooting of Applications & Operating systems Windows 7, 8, 10 & MAC OS. Basic Knowledge on managing Active Directory Users & computers and Group policies. Adding workstation to domain, giving respective privileges to users on workstation and installation of softwares according to the users requirement. Installation, configuration & troubleshooting of Microsoft Outlook and managing PSTs & OSTs. Basic Knowledge on Office 365 management.
Managing antivirus endpoints in user systems and basic knowledge on Antivirus administration. Performing system maintenance tasks such as applying patches, AV scans, Disk defragmentation, Disk cleanup etc. Installation & Configuration of Network printers, Scanners and basic troubleshooting over remote. Handling the day to day backup activities. Understanding on ITIL concepts Maintaining the inventory of PCs and other IT assets. Providing telephonic and remote support to users by using remote desktop tools. Co-ordinating with Vendors for system hardware and other application issues. Good communication skills are mandatory.
Job Location
Delhi, Bangalore, Hyderabad, Mumbai, Chennai
Work Experience
1 - 4 Year/s
Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech
Required Skill Set
Technical Support, Remote Desktop, IT Support, Customer Support, Windows Troubleshooting
About Us
LOCUZ -IN BRIEF Locuz is committed to excel as an end-to-end e-Infrastructure Solutions Provider and be known as a Global IT Service Delivery & Management Technology Partner. Specializing in Network Integration, Server Platform Integration, Managed Services & Consultancy for Corporate Governance. Locuz defines e-Infrastructure as the internal and external use of Communication devices and Electronic Networks to Interact, Collaborate and Share resources with the Educational Institute, Enterprise`s Customers, Suppliers, Partners and Employees.