Candidate should be Any Graduate with hands on experience in Microsoft office (excel, PowerPoint) to represent the reports on basis of client and management requirement. Supporting investors/ clients through email on all technical, functional and any issue related to the system. Understanding of client requirements and aligning them with system functions (onboarding clients, making amendments according to the client requirement and fitting it in to an application workflow)
Coordinate with development team regarding upcoming application software release
Work with onshore (Hong Kong, Malaysia, Singapore) and offshore (Europe, US and Canada) team members and handle clients
To work as on-call person who must work on escalated issues, rerun the issues and fix them
Ability to understand the SQL queries, joins, sub-queries, stored procedure, inline queries, triggers and user define function to reach the client requirement and accuracy in project
Required Skills:
Knowledge of SQL Server, XML, and Microsoft office
Good communication skills both written verbal with logical approach
Ability and willingness to understand functional processes with great coordination skills
Be proactive in approach to determine preventative measures and early warning mechanisms to reduce customer issues/ escalations
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